Customer Service Agent (REMOTE)

Tentang pekerjaan

If you just click apply, you will not receive a response. You must follow the instructions below under 'how to apply' for our team to review and respond to your application. Complete and qualified applications receive a response within 24 hours.

Opportunity Summary

Position: Customer Service Agent

Location: Indonesia (Remote)

Salary: Rp. 4.000.000

Deliveree is seeking experienced hires in customer service or fresh graduates with a minimum education of a 3-year diploma degree (D3) or above who are interested in kickstarting their career with an entry-level customer service role at Deliveree, Indonesia’s leading mobile-app logistics technology company. We consider all majors and no prior customer service experience is required.

If you are a fresh graduate, this is an excellent way to get experience for your first job out of university. Our Program will provide you with essential skills and a solid foundation of work experience that will be useful for any role in any industry in the future.

Our Booking Operations Center (BOC) is comprised of approximately 60 agents. Our BOC is further divided into 4 teams that perform specific communication, support, problem-solving, and quality control duties that are critical to the smooth operations of our busy online service marketplace that handles thousands of daily truck and cargo bookings.

If accepted into this position, you will undergo 2-3 weeks of classroom training. Afterward, you will be placed into one of our teams with mentors who will help further guide you. Expect to receive regular evaluations and feedback in order to provide you with a roadmap to keep improving and growing as a professional.

If this description excites you, please read our qualification requirements below and then follow the instructions carefully under HOW TO APPLY.

Qualifications

No minimum or maximum year of working experience

Minimum education of a 3-year diploma degree (D3) or above

GPA 3.0 or higher

Having proper devices including a laptop and headset, also a stable internet connection

All majors welcome to apply

Good English skills

Good speaking and writing skills

Fast typing skills

Willing to work on shifted schedule

Self-motivated, independent, and hardworking

Multitasking skills and detail-oriented

Benefits

Competitive monthly salary

Merit-based promotions

Annual paid leave

13th-month bonus

Remote working

How To Apply

Submit the below items via email to christine/at/deliveree/dot/com - If you submit all the required materials and your qualifications fit our search, you will hear back from us within 24 hours.

Brief cover email

PDF resume

Completed pre-interview form

University grades or transcript

Include “REMOTE” in the subject line

Download Pre-Interview Form:

For fresh graduates: dlvr.ee/3QlUSG3

For experienced hires: dlvr.ee/41iXQBp