Client (Concierge for everything) and Service Provider acquisition and Mobile App Testing

Tentang pekerjaan

Title: London Community Outreach and Local Service Booking Coordinator

We are seeking a proactive, independent freelancer to help acquire customers, recruit service providers and coordinate paid bookings for a London local-services pilot.

The role combines practical community outreach, customer communication, provider recruitment and daily booking administration.

Responsibilities

• Identify relevant Facebook groups, local forums and other online communities.
• Participate through your genuine identity, build relationships and follow each community’s rules.
• Respond transparently to people requesting services and turn suitable enquiries into confirmed bookings.
• Recruit reliable providers and confirm their service areas, rates, availability and relevant credentials.
• Prepare useful social content and publish it where permitted.
• Coordinate quotations, scheduling, customer instructions, changes and completion follow-ups.
• Maintain accurate customer, provider and booking records.
• Encourage repeat bookings and genuine customer referrals.
• Submit a concise weekly report covering enquiries, providers recruited, quotations and completed bookings.

Service categories include household help, cleaning, pet care, gardening and other practical local assistance. Further details will be shared privately with the selected freelancer.

Working arrangements

The founders work full time, so you must manage routine tasks independently within agreed authority and escalate matters requiring approval.

This is a part-time, limited-budget pilot. Please propose a fixed four-week price, included hours and specific availability in London time. Full-time or round-the-clock coverage is not expected.

No advertising spend, paid tools or subcontracting without written approval.

Requirements

• Excellent English and confident customer communication.
• Experience with UK community outreach, customer acquisition or service coordination.
• Ability to recruit providers and follow up consistently.
• Comfortable using WhatsApp, spreadsheets and simple administration tools.
• Practical focus on completed bookings and accurate records.

Confidentiality and professional conduct

Commercial information, customer records, provider information and internal workflows must remain confidential.

Project details and deliverables may not be published, shared or used in a portfolio without written permission. Confidentiality and ownership terms will be included in the contract.

Community participation must be honest. No fake reviews, impersonation, undisclosed recommendations, member-list scraping or bulk unsolicited messages.

Please include

1. Your relevant experience and personal contribution to previous results.
2. Your first-two-weeks plan for finding customers and providers in one London area.
3. Your fixed four-week price, included hours and London-time availability.
4. A sample response to someone requesting household help.
5. How you would measure qualified enquiries and completed bookings.

We will begin with a small paid pilot. Continued work will depend on results and available budget.